Nice messages received from our wonderful customers:
 
Feb 2012
"
A big thank you to the guys at cycles de ORO! I walked into the shop on Tuesday morning seeking a couple of replacement bolts for the rack on my ~20 year old Haro hybrid, and the guys in the back knew (okay, gave a very educated guess!) what I needed. That's more than can be said for their "big name" competitor up the road, who shrugged their shoulders and said they don't carry those parts. I walked out with the two bolts and a new bottle of locally made chain lube. Thanks, y'all!  RB"
Jan 2012
"
I would like to thank Dale's guys for doing a great job building my touring bike. I Love it. Thank you cycles de ORO!" DPR
Jan 2012
"
This is a great shop! I road in the Polar Bear Ride for the first time this year and had a blast. Great people!"   JP
Jan 2012
"...I wanted to tell you that I actually just purchased a trainer from your store on Monday!  I got it for my husband's birthday, but I fully intend to use it too (my kids have even asked if their bikes will go on it!) - he loves it so far, and the guys who helped me with the purchase were great and extremely helpful."    BB 
Nov 2011
"Dale, 

Thanks. ___is wildly in love with her new bike! And I’ll look forward to being back soon for more."   AQ

 Oct 2011:
"Hi Dale:
I just want to let you know how much I LOVE my S-Works Tarmac, I've put 300 miles on it up in the mountains and it does everything PERFECTLY. Your tech guys are REAL pros at their job - the bike fits like a glove and works great - please tell them THANKS.  Thanks for a great bike"      DR
Oct 2011:
 "I can't tell you how excited I am about the refurbishing you did on my bike! The bike is 2 lbs lighter, I'm averaging 2 miles an hour faster and every change you suggested to my ideas was dead on the money.  I can't thank you enough!!" JJ

Video interview with Norma Scott
 

 

Video interview with Aaron Daniel

 

Uncle Orson Reviews Everything
The Rhino Times 8/22/02
(Excerpted from)
Bicycles, Sandals and the 100 Best Poems by Orson Scott Card 
 

Note: Orson Scot Card is a world famous author with many works published including 'Ender’s Game' and 'The Abyss' (made into a movie.)

   When I was out in Utah, I got my bike out of my in-laws' storage shed. Hadn't ridden it in a couple of years, and it needed servicing. So I dumped it in the trunk of the car and headed for the shop where I bought it.
   The shop was gone.
   So, come to think of it, were the last three bike stores I had patronized over the past 30 years or so.
   Finally I found a Schwinn dealership in Orem that serviced bikes from other manufacturers, and as they did an excellent job of fixing up my bicycle, I asked why the other stores had gone out of business.
   "Wal-Mart," said the owner. "Target. Kmart. They sell cheap bikes and don't service them. So people bring them in here when they break down - which is usually right away - and then they get miffed when we point out that the crummy bike they bought isn't worth repairing - it's just going to have more stuff go wrong with it every few days."
   Ironic, isn't it? People who shop by price alone are the ones most in need of repairs for their bicycles - but because they bought their cycles from stores that don't service what they sell, the bike stores that would have stood behind their merchandise are out of business.
   When you go to a discount store and see bicycles selling for half the price of the bikes in the real bike stores, there's a reason, for that low price, and it isn't just "volume, volume, volume." They're not selling the same brands or the same quality as the bike stores.
   I shop at cycles de ORO in Greensboro, and when you look at the bikes they sell, you'll see a few that are simply insane - you have to be way more serious about biking than I am to pay that much for a cycle. (Basically, these are racing bikes so light that they seem to be made of polymerized air and a little pixie dust.)
   But they don't sell anything, even at the low end, that they won't stand behind.
I imagine the same is true at the other bicycle stores in town.
   Now, I can think of several reasons for buying bikes so cheaply made that they'll fall apart in no time:  
(1) You're so rich that you can afford to throw away bikes and buy new ones all the time.
(2) You're so artistic that you need a broken bike as a work of sculpture in your yard.
(3) You live in such a high-crime neighborhood that you want a bike no one would steal.
(4) Your husband wants the bike as the exercise-mania portion of his midlife crisis, and you're sure the bike won't be ridden more than about five times.
   OK, I'm not being fair. Since I haven't bought bikes at Wal-Mart or Kmart or Target, maybe those are great bikes and terrific bargains. After all, it was their competition who told me those bikes fall apart easily.
   But I do know this: If everybody buys their bikes at the discount stores, pretty soon there aren't going to be any specialty stores where people know how to service a bike and keep it running perfectly.
   And when that happens, all bikes become disposable.
   So if you can afford to pay something other than the rock bottom price, give a thought to shopping at a bicycle store with a good service department.
   The lowest price isn't always the best deal.
   Then again, the highest price isn't always the highest quality, either. Which is why I'm perfectly happy, for instance, to buy most of my shirts at Target.
   But not my suits.
   Then again, I don't wear suits.
 

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